Terms & Conditions

Terms & Conditions

Framing: The purchaser may request to buy most paintings framed or unframed. For details about the colour and style of the existing frame, please email the artist via the Contact page. If preferred, paintings can be purchased unframed so the buyer can arrange their own choice of framing. In this case, the cost of the existing frame will be deducted from the purchase price. Some paintings do not have a framed price, indicated by “frame: N/A”. These paintings are on a canvas that has been stretched over wooden stretcher bars.  They are ready to hang and do not require framing.  This creates a very sleek and contemporary look. If requested, a box frame or shadow frame can be arranged. Measurements: The measurements given for each artwork are the actual size of the painting.  Please contact the artist if you would like to know the measurements for the perimeter of the frame.

Postage and Handling: Deliveries of artwork within Australia will be sent via Australia Post for small to medium pieces and In express for large pieces. A packing, postage and handling fee of $50 per painting is payable by the purchaser when placing the order.  Deliveries of artwork outside Australia will be sent via Express International Courier service. A packing, postage and handling fee of $85 per painting is payable by the purchaser when placing the order. This fee covers delivery, insurance and tracking.  If more than one painting is purchased, then depending on dimensions of the artwork, they may be able to be packaged together thereby only incur one delivery charge.  Contact the artist for details. 

Delivery: Upon receipt and confirmation of payment, for paintings allow up to 7 working days for delivery within Australia. Allow up to 14 days for international deliveries. Please note that in some countries, artwork considered of high value may require additional processing and paperwork upon arrival in customs. This may cause some delay in delivery.

Return Policy: All purchases include a 7 day “cooling off” period in which the purchaser has the right of returning the artwork and having the purchase price refunded (less postage and handling costs. That is, $55 for deliveries within Australia and $85 for international deliveries). fionageorge.com must be contacted by the purchaser within 7 days of receipt of the artwork to arrange the return. Returns must be repacked in exactly the same way as when received on delivery (to be covered by insurance). Return postage and handling costs are to be paid by the purchaser. Returned artwork must be received in the same condition in which it was delivered or a refund will not be given. The refund will be processed upon return of the artwork.

Insurance: All paintings are covered by insurance in transit. If the artwork is received in a damaged condition, the purchaser must notify info@fionageorge.com on the day of delivery.